September 28, 2012 2:01 pm

Rebecca Murtagh

Social Media Etiquette Tips You Can Use

Etiquette Couns on Social Media Too!

Emily Post became the authority on social etiquette when she published her first book on social graces; Etiquette: The Blue Book of Social Usage, also named Etiquette in Society, in Business, in Politics and at Home in 1922. In the age of calling-cards and high-society, how well one followed proper social etiquette could impact social status, success in business and politics. Social interaction was deliberate and formal in that age. Fast-forward to today where interactions occur in seconds, often without little thought, and it seems the art of etiquette is a lost art.

Social media has made connecting with others easier than ever. That doesn’t mean that implied rules do not apply. Each social media platform has its own nuances. However there are some basics that would be useful to those new to social media, and many experienced social personalities could benefit from.

Social Media Etiquette Dos and Don’t s:

  • Graciously accept invitations to connect from people you know.
  • Reach out to those you wish to connect with, once. Let them decide whether and how to accept or reciprocate.
  • Connect with all those you know and are willing to be associated with in the public eye.
  • Acknowledge introductions and recommendations with a personal thank you by email, phone call, direct message.
  • Make requested introductions online (and in-person) when you are comfortable with the implied endorsement.
  • Be generous in helping those you wish to support with recommendations, reviews, endorsements, shares, etc.
  • Never share personal data or contact information of a connection without their permission.
  • Reciprocate and/or thank those who frequently “like”, “+”, comment or generously share your content, social media posts and updates whenever possible.
  • Do not take liberties that extend beyond the scope of your relationship, like adding a connection to your daily email list and spamming them with emails about your wares. Invite them to opt-in, let them decide.
  • When in doubt on what is proper, take the conservative path.
  • Remember that everything you write, post, comment on and share on the internet is archived somewhere (even if you delete it) and can appear at any time, so communication should always be consistently with your brand and perspective.
  • Take time to learn the “unwritten rules” of each social media platform, and abide by them.

Whether you connect with 5, 500, 5,000 or a million others on social media, you are more likely to find engagement rewarding and beneficial when you apply social grace to your interactions and communications.

Are there any social media etiquette tips you would add?

About the Author

Rebecca Murtagh: Human First Futurist, CEO & Founder of Human AI Institute, winner of the Inc. Magazine Power Partner Award.

Rebecca leverages decades of experience working with Fortune 500, Silicon Valley, Wall Street, Mains Street, global brands and startup entrepreneurs to help executives, their teams, and entrepreneurs leverage their genius through Human AI to improve productivity, collaboration, creativity and job satisfaction for optimum performance and long-term success.

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