Tag Archives for " netiquette "

Dec 21

Has Social Media Forever Changed the Exchange of Christmas Cards?

By Rebecca Murtagh | SMO - Social Media Optimization

Has Social Media Forever Changed The Tradition of Sending Christmas Cards?Christmas cards have become direct mail pieces.

The days before Christmas and my mailbox is filled with Christmas cards. Having moved frequently over the years, I have always looked forward to receiving greetings from loved ones near and far. Yet, in recent years a new trend has emerged.


Instead of handwritten cards, I receive more photo cards every year. Christmas cards used to be an expression of one’s sentiment of the season. Cards featured art, humor or graphics that conveyed a message of their own. Today, the personalized Christmas card has evolved into what more closely resembles a Facebook post, image Tweet or direct mail piece (and believe me after being in marketing for over 23 years I know one when I see one). As prolific as they are, I am sure you’ve received at least one of these yourself this year.


Are Handwritten Christmas Cards History?

I have a dear childhood friend that every year, without fail, sends me a Christmas card and a Birthday card. No small fete since they come within 6 days of one another. And, although we have not seen one another in years, and are ‘friends” on Facebook, I cannot ever remember a year when she has not touched my heart by sending me both cards, complete with handwritten notes. I suspect she will never know how much her thoughtfulness has meant to me. (Although, if she reads this blog she may begin to know : )


Just as busy as everyone else, I always take the time to hand-write Christmas cards. The number has decreased over the years from 80 to around 40, and I may only write a couple of lines. However, I do include the name(s) of those I am sending the greeting to, along with a brief, heartfelt message. Over the years, I may have included a photo, and for some even inserted a longer, more personal note.


Every year it seems more Christmas cards are replaced with postcards with photos of the kids. Parents rarely include themselves on the cards. And, the cards are not accompanied by a single hand-written character. As much as I love seeing children of friends and family members documented in photo cards each year. It is the relationship with the parents that I hold dear and will cherish long after the kids have grown up and moved away. (What will they send then?!) Perhaps they will become more like those who have replaced Christmas cards with email, or have stopped sending cards altogether.


Christmas Cards Have Taken The Form of Direct Mail

It might as well be a direct mail marketing piece. These cards come in printed return labels with laser-printed address labels, and convey one simple line like “Have a Rockin’ Christmas” or ‘Merry Christmas from our house to yours”. These communications hint of obligation more than love and remembrance during the one time of year our culture has us collectively thinking about what is truly important in life.


Has Social Media Taken the Place of Social Correspondence?

Have we forever lost the art of sending Christmas greetings? I have even received wedding invitations in the form of photo cards. People have become quite accustomed to posting “Happy Birthday”, “Merry Christmas”, and “Thank you” on social media platforms. There is nothing wrong with that. I guess I still believe that there is something special about sending and receiving Christmas Cards.


I love traditions. I also love social media. Maybe I am a little old fashioned. But, I’d much rather receive a note than a mass-produced mailing. Heck, I’d even settle for a note ON the postcard. (if you’ve ever received one of these haven’t you also found yourself flipping it over only to be disappointed to only see the photo stamp?

I ask you…Do you think social media has forever erased the art of sending personalized notes to friends and family once a year?

Sep 28

Netiquette is a Must in Today’s Social Media Landscape

By Rebecca Murtagh | SMO - Social Media Optimization

Social Media Etiquette Tips You Can Use

Etiquette Couns on Social Media Too!

Emily Post became the authority on social etiquette when she published her first book on social graces; Etiquette: The Blue Book of Social Usage, also named Etiquette in Society, in Business, in Politics and at Home in 1922. In the age of calling-cards and high-society, how well one followed proper social etiquette could impact social status, success in business and politics. Social interaction was deliberate and formal in that age. Fast-forward to today where interactions occur in seconds, often without little thought, and it seems the art of etiquette is a lost art.

Social media has made connecting with others easier than ever. That doesn’t mean that implied rules do not apply. Each social media platform has its own nuances. However there are some basics that would be useful to those new to social media, and many experienced social personalities could benefit from.

Social Media Etiquette Dos and Don’t s:

  • Graciously accept invitations to connect from people you know.
  • Reach out to those you wish to connect with, once. Let them decide whether and how to accept or reciprocate.
  • Connect with all those you know and are willing to be associated with in the public eye.
  • Acknowledge introductions and recommendations with a personal thank you by email, phone call, direct message.
  • Make requested introductions online (and in-person) when you are comfortable with the implied endorsement.
  • Be generous in helping those you wish to support with recommendations, reviews, endorsements, shares, etc.
  • Never share personal data or contact information of a connection without their permission.
  • Reciprocate and/or thank those who frequently “like”, “+”, comment or generously share your content, social media posts and updates whenever possible.
  • Do not take liberties that extend beyond the scope of your relationship, like adding a connection to your daily email list and spamming them with emails about your wares. Invite them to opt-in, let them decide.
  • When in doubt on what is proper, take the conservative path.
  • Remember that everything you write, post, comment on and share on the internet is archived somewhere (even if you delete it) and can appear at any time, so communication should always be consistently with your brand and perspective.
  • Take time to learn the “unwritten rules” of each social media platform, and abide by them.

Whether you connect with 5, 500, 5,000 or a million others on social media, you are more likely to find engagement rewarding and beneficial when you apply social grace to your interactions and communications.

Are there any social media etiquette tips you would add?